Family Preparedness Kit
The Neuman Family
Scam Plan
Prepared together · Reviewed each spring
A five-minute plan for a high-pressure moment
Set up your family's scam plan before the emergency call comes.
Create a simple, personalized verification plan so your parents, grandparents and family members know exactly what to do when a call, text or email does not feel right.
- No device monitoring
- No complicated setup
- No scare tactics
Scams work by creating pressure before there is time to think.
A caller claims a grandchild is in trouble. A message says an account has been compromised. Someone demands secrecy, urgency or an unusual payment. In that moment, your family should not have to invent a response.
Urgency
Scammers pressure people to act before they can verify what happened.
Confusion
Family members may not know who to call or how to check a convincing story.
No shared plan
General advice is easy to forget when there is no family-specific procedure.
Family Scam Plan replaces improvisation with a few clear steps everyone understands.
How it works
Create your plan together in three simple steps.
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1
Choose your trusted contacts
Decide who family members should call before sending money, sharing information or following urgent instructions.
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2
Create your family verification rules
Choose a private family phrase, identify prohibited payment methods and agree on a simple pause-and-check procedure.
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3
Keep the plan where it will be used
Receive printable, wallet-sized and mobile-friendly instructions that are easy to find during a suspicious call.
What's included
One plan. Several ways to keep it close.
Personalized family verification plan
Your family's contacts, phrase and pause-and-check steps written out in one clear document.
Refrigerator quick-reference sheet
A large-type sheet for the kitchen, so the steps are visible before the phone rings.
Wallet-sized pause card
A card that fits beside a bank card, right where a payment decision happens.
Trusted-contact card
Names and numbers to call first, written down so nobody has to remember them under pressure.
Suspicious-call response script
Simple words to use to end a call politely, even when the caller insists on staying on the line.
Family verification phrase card
One private phrase your family agrees on, and instructions for when to ask for it.
Common warning-sign guide
The patterns that repeat across phone, text, email and voice-cloning scams, in plain language.
Five-minute practice drill
A short walk-through so the steps feel familiar long before they are needed.
Adult-child conversation guide
How to raise the subject with a parent respectfully, without alarm and without taking over.
Mobile reference version
The same steps on a phone screen, for the family members who will look there first.
In practice
What the plan looks like in a real moment
“Someone calls your mom and claims a family member has been arrested.”
Her plan says
- Do not send money or provide account information.
- End the call, even if the caller tells you not to.
- Call the family member using a number already saved in your phone.
- If they cannot be reached, call the designated trusted contact.
- Ask for the private family verification phrase.
- Report the suspicious call after everyone is safe.
The exact people, numbers and procedures will be personalized for your family.
Not another security subscription.
Good scam advice already exists. Family Scam Plan is the step that turns that advice into an actual household protocol — with your family's names, numbers and rules in it.
Reading general scam advice
- Long articles
- Easy to forget
- Not personalized
- No family procedure
- Often discovered after something happens
Family Scam Plan
- Personalized contacts
- Clear response steps
- Designed for high-pressure moments
- Completed as a family
- Printable and easy to keep nearby
Simple protection without another complicated service.
Family Plan
Expected launch price$29
- One household
- Guided setup
- Personalized printable kit
- Mobile reference version
- Future update reminders
- No recurring subscription required for the initial plan
Joining the list does not require payment.
Frequently asked questions
No. Family Scam Plan is a planning and education product. It does not access or monitor devices, messages, calls, accounts or financial activity.
No. No product can prevent every scam. The purpose is to help your family establish verification habits and clear next steps before a high-pressure situation occurs.
No. The planned product will not request bank account numbers, passwords, Social Security numbers or other financial credentials.
No. Anyone can be targeted by an impersonation, account, employment, romance or emergency scam. The initial product is especially useful for families supporting older parents and grandparents.
No. The initial product is designed to be completed by one family organizer and shared as printable and mobile-friendly reference materials.
Family Scam Plan is currently being developed. Join the early-access list to receive launch updates and an opportunity to test the first version.
Make the plan before your family needs it.
Join the early-access list and help shape a calmer, more useful way for families to prepare for suspicious calls and messages.
You're on the list.
We'll let you know when the first Family Scam Plan is ready.